OUR TERMS & CONDITIONS

 

Booking and Payments

You can book online by filling in the requested details on our website. We don’t charge your credit card unless you don’t follow our cancellation policy (see below). As we use the hotel rate to convert currencies, we recommend you to bring enough cash to avoid extra costs. You can pay with credit card, either Visa or MasterCard. Note there is a charge of 5%.

 

Cancellation Policy

When booking at Bellevue Zanzibar a 50% down payment (which is refundable 31 days before arrival date) is mandatory, the balance payment of 50% needs to be done 14 days before arrival date.

After 30 days the 50% is not refundable. If the balance payment is not done 14 days before arrival we will see this as a cancellation and the balance payment will be charged and we will open up the room for other guests.

For postponement within a year we add the difference to high season or regular price increases. Postponement must be done 14 days prior to arrival. If postponement is done later than 14 days no refunds is given.

For postponements as exception to the rule we only grant a copy of a positive Covid Test 72 hours or a copy of the quick test 4 hours ( please sent PDF copy and bookings reference to info@bellevuezanzibar.com)

 

Disclosure of information

Bellevue Guesthouse undertakes to maintain the privacy and confidentiality of all personal information collected. Information may only be disclosed when required by law or in cases where such action is necessary or desirable to defend the rights or property of Bellevue Guesthouse or its users.

 

Room availability, delivery and return

 

  • Reserved rooms are available to the customer starting at 12:00 pm on the agreed arrival date. The customer does not have the right to earlier availability.

  • Rooms must be vacated and made available no later than 10:30pm on the agreed departure date. After that time, on the grounds of the delayed vacating of the room for use exceeding the contractual time, the hotel may charge 50% of the full accommodation rate (list price) for the additional use of the room until 6:00pm (after 6:00pm: 100%).

  • The guesthouse is not liable to the customer for property (cash securities and valuables) brought into the guesthouse.

  • Bellevue Bungalows will not be responsible in case of valuable loss, injury or death caused to the customer in act of robbery or piracy inside the guesthouse.

  • All invoices (restaurant, activities, taxi’s) signed by the customer will have to be paid before departure.